Welcome to Water Damage Restoration FTL ("Website," "we," "our," or "us"). By accessing or using this Website, submitting a request for service, completing a contact form, or calling any telephone number displayed on this Website, you agree to be bound by these Terms of Service.
If you do not agree with these Terms, please discontinue use of this Website.
Water Damage Restoration FTL operates as an online lead generation and referral platform. Our purpose is to help connect consumers seeking water damage restoration, flood cleanup, water extraction, mold remediation, and related emergency property restoration services with independent third-party service providers.
We are not a water damage restoration company, contractor, restoration technician, public adjuster, insurance company, or emergency response provider.
We do not perform restoration services, inspections, repairs, remediation work, or construction services.
All contractors, restoration companies, technicians, and service providers referenced or contacted through this Website operate as independent businesses.
They are not employees, agents, partners, joint venturers, or representatives of Water Damage Restoration FTL.
Once you are connected with a service provider, any estimates, inspections, contracts, pricing, warranties, payments, services, or disputes exist solely between you and that independent provider.
While we strive to connect users with qualified service providers, we do not guarantee:
You are solely responsible for evaluating any contractor before entering into an agreement.
By using this Website, you represent that:
This Website may connect users with independent third-party businesses.
We do not control or supervise these businesses and are not responsible for:
Any agreement entered into after a referral is solely between you and the independent service provider.
The information on this Website is provided for general informational purposes only.
Although we make reasonable efforts to keep information current and accurate, we do not warrant that all content is complete, accurate, reliable, or up to date.
Information displayed on the Website should not be considered professional restoration, engineering, insurance, construction, or legal advice.
To the fullest extent permitted by applicable law, this Website is provided on an "AS IS" and "AS AVAILABLE" basis.
We make no express or implied warranties regarding:
Your use of this Website is entirely at your own risk.
To the fullest extent permitted by applicable law, Water Damage Restoration FTL, its owners, operators, employees, contractors, affiliates, licensors, and marketing partners shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
By calling any telephone number displayed on this Website or requesting a callback, you authorize us or an independent service provider to communicate with you regarding your service request.
If calls are recorded or monitored where permitted by applicable law, they may be used for quality assurance, training, fraud prevention, or operational purposes.
All content on this Website, including text, graphics, logos, layouts, branding, images, software, and other original materials, is owned by or licensed to Water Damage Restoration FTL and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, republish, or commercially exploit any portion of this Website without prior written permission.
You agree not to:
This Website is not an emergency response service.
If you are experiencing a medical emergency, fire, gas leak, or any situation involving an immediate threat to life or safety, call 911 immediately before seeking property restoration services.
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and share personal information.
We may revise these Terms of Service at any time.
Updated versions will be posted on this page with a revised "Last Updated" date.
Continued use of the Website after changes become effective constitutes acceptance of the revised Terms.
If any provision of these Terms is determined to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
If you have any questions regarding these Terms of Service, please contact us at:
This email address is for administrative questions, privacy requests, and legal notices only. Service and emergency requests are handled exclusively by phone at (754) 306-0279.
Water Damage